The resources below may be helpful for research on topics of quality as they relate to the fields of management, manufacturing processes, engineering, software design and environmental monitoring. They include both print and electronic resources available in the library's collection, and selected free online sources.
Encyclopedias
Handbooks
General Handbooks
Total Quality Management
ISO 9000
ISO 14000
Capability Maturity Model
Malcolm Baldrige Award
Online Databases, Journals & Print Index
Online Databases & Print Index
Other Journals
Books
Internet Resources
Carnegie Mellon Resources
Government & Association Resources
Other Useful Resources
http://www.library.cmu.edu/Research/Business/Business/qual.html
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